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What is a WhatsApp concierge?WhatsApp concierge: what it is and how Considy works
A concierge you reach by message, on the app you already use. Considy’s assistant, Alina, takes a plain-language request and coordinates the real businesses that deliver it.
What a WhatsApp concierge is
A traditional concierge answers a phone or an email. A WhatsApp concierge answers a message, whenever you send it, in the same app you use for family and friends. There is nothing to download and no new account to create. You write what you want, the way you would write to a friend who is good at organising things.
How Considy works
- Share. Tell Alina what you need: a gift, a reservation, a stay, a favour.
- Choose. She finds options and coordinates the details with real local businesses. You confirm.
- Enjoy. Updates arrive in the same conversation. For deliveries, you get a photo on arrival and your payment is held until the vendor confirms.
What you can ask for
- Gifts, flowers and cakes, including deliveries to family in Mumbai and Delhi from Australia, the UK, Canada, the US and the UAE
- Dining and reservations
- Travel, stays and transfers
- Shopping and home services
If a request is outside what she can arrange, Alina tells you.
AI concierge, with people behind it
Alina is an AI assistant. A team stands behind her: any rating under five stars is reviewed, and a problem you raise becomes a support request that a person follows up. The businesses that fulfil your request are independent local vendors, ranked by ratings from past orders.
How it compares with a traditional concierge membership
| Traditional concierge membership | Considy | |
|---|---|---|
| How you ask | Phone, email or a named personal manager | A WhatsApp message to Alina |
| What it costs | Often an annual fee of US$1,500 or more | First request free, then A$10 for six months or A$15 for twelve. Goods and services are paid separately. |
| Who does the work | A person at the concierge company | An AI assistant that coordinates real local vendors, with a team reviewing problems |
| Best for | Complex, bespoke travel and exclusive access | Gifts, deliveries, bookings and everyday requests, especially across borders |
These are different tools. If you want a dedicated manager planning private travel, a traditional membership is built for that. If you want a thoughtful gesture arranged quickly, from anywhere, Considy is built for that.
Common questions
What is a WhatsApp concierge?
An assistant you contact by WhatsApp message instead of by phone or email. You describe what you need and it arranges the details with real businesses.
Is Considy’s concierge a person or an AI?
Alina is an AI assistant. A Considy team reviews problems and ratings below five stars, so you are never left on your own.
Which countries can I message from?
Australia, the UK, Canada, the US and the UAE. Deliveries are currently made in Mumbai and Delhi.
How much does a WhatsApp concierge cost with Considy?
Your first request is free. After that, a membership is a single payment of A$10 for six months or A$15 for twelve, with no recurring charge. Goods and services are paid for separately at the vendor’s price.
Do I need to download an app?
No. You message Alina on WhatsApp.